Terms of Service
OVERVIEW
This website is operated by HairQueen. Throughout the site, the terms “we”, “us” and “our” refer to HairQueen. HairQueen offers this website, including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.
By visiting our site and/ or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/ or contributors of content.
Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services. If these Terms of Service are considered an offer, acceptance is expressly limited to these Terms of Service.
Any new features or tools which are added to the current store shall also be subject to the Terms of Service. You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change or replace any part of these Terms of Service by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.
Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and services to you.
SECTION 1 - ONLINE STORE TERMS
By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site. You may not use our products for any illegal or unauthorized purpose nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws).
You must not transmit any worms or viruses or any code of a destructive nature.
A breach or violation of any of the Terms will result in an immediate termination of your Services.
- The purchaser must thoroughly check the hair/products before removing the original bindings/warranty seal. Once removed we cannot accept your return/exchange under the health and safety legislation.
We do not accept returns after the hair has been applied and we are not liable for any damages to the product or the wearer due to improper applications and techniques. All hair extensions must be installed by a qualified professional.
You must contact HairQueen within 30 days from receiving your product if you have any concerns or quality issues. HairQueen do not accept liability for any wear and tear issues.
All warranties/guarantees are not valid if the hair has been coloured, modified in any way or the incorrect hair care has been used.
Order cancellations
We are unable to cancel your order once payment has been received.
Ordering and delivering
Delivery of the products will be made by HairQueen to your nominated delivery address. You are required to provide your full name, delivery address, email address, and telephone number when making an order. You are at all times responsible for your order and you may not be able to make changes to your order once it has been made.
You may have the ability to track the delivery of your products with Australia Post or the courier tracking number.
HairQueen accepts no responsibility for the non-arrival or late arrival of its products.
Payment
HairQueen only accepts payment through electronic funds transfer. All shipment, transport and postage costs located on the website are only an estimate and can change without notice. These costs are to be paid by you.
Pricing error
HairQueen reserves its right to cancel or reject any orders placed for a product listed at a mistaken price, Whether your payment has been received by our team or not. HairQueen will immediately refund the money paid for a particular order once the payment has been received and the order is cancelled due to a pricing error.
Electronic communications
You give us consent that you are willing to receive email communications from us automatically when using and purchasing from our site.
Amendments to terms
By visiting or purchasing products on the site, you are agreeing to comply with these terms. HairQueen reserved its rights to amend the terms by use of its own discretion and without notice to you.